
Image property of Chute Gerdeman
GlobalShop may technically be over, but with our return home comes the task of summarizing the conference to our fellow Chuties and blog readers. Day 1 was no slow start! Kicking off GlobalShop, keynote speaker Paco Underhill, CEO of Envirosell, shared his “Lessons from the Recession.” Paco explained that some of the same economic realities that were considered in 2009—consumerism meets morality, quality and value transparency, how little rather than how much, the impact of the web-enabled phone, and the acceptance of secondary markets—ring even more true today. Knowing consumers are still facing these economic realities, it is important to be grounded in research to understand how to engage with this changed consumer. Just doing the research isn’t it, though. It’s crucial to understand the objectives and select the right tools in order to receive optimal results and have a true marriage of research and design.















